These Terms and Conditions (“Terms”) constitute a legally binding agreement between you, whether as an individual or acting on behalf of an entity (“you”), and SalesWorks Group and its Affiliates (“SalesWorks,” “we,” “us,” or “our”), governing your access to and use of the Nova mobile application (“Nova”), including any related content, features, functionality, platform integrations, mobile websites, and associated services offered through Nova (collectively, the “Platform”). 

By accessing, downloading, installing, or using any part of Nova, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, together with any supplemental terms, policies, or notices that are incorporated by reference. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS IN FULL, YOU ARE EXPRESSLY PROHIBITED FROM USING NOVA AND MUST IMMEDIATELY DISCONTINUE ALL USE. 

We reserve the right, in our sole discretion, to modify, amend, supplement, or replace any part of these Terms at any time and for any reason, without prior notice. Changes shall be effective upon publication within Nova, and the “Last Updated” date at the top of the Terms shall reflect the current version. It is your responsibility to review these Terms periodically. Your continued access or use of Nova following the posting of changes constitutes your acceptance of such changes. 

Nova is not intended for use in any jurisdiction or territory where access or usage would be unlawful, restricted, or subject to regulatory approval or registration. If you access or use Nova from outside a jurisdiction where SalesWorks operates, you do so at your own initiative and are solely responsible for compliance with all applicable local laws and regulations. 

Nova is intended only for users who are at least eighteen (18) years of age, or the age of legal majority in their jurisdiction of residence, whichever is greater. If you are considered a minor under the laws of your jurisdiction, you may only access or use Nova under the supervision and with the explicit consent of your parent or legal guardian, who must read and agree to these Terms on your behalf. 

Unless expressly stated otherwise, Nova and all content, features, functionality, and proprietary materials contained therein including but not limited to source code, object code, databases, software, audio, video, text, photographs, graphics, visual interfaces, designs, interactive elements, documentation, and all trademarks, logos, service marks, and trade names (collectively, the “Content”) are the exclusive property of SalesWorks Group and its Affiliates, or are licensed to us and protected under applicable copyright, trademark, trade secret, and other intellectual property laws and international treaties. 

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use Nova and its Content solely for your internal, personal, non-commercial use, and strictly in accordance with these Terms. 

Except as expressly permitted by us in writing, you shall not: 

• Reproduce, copy, modify, adapt, reverse engineer, decompile, disassemble, translate, publish, republish, transmit, display, broadcast, exploit, sell, rent, lease, license, sublicense, or distribute any part of Nova or its Content; 

• Create derivative works based on Nova or any Content therein; 

• Use any automated system, scraper, crawler, robot, or similar data gathering tool to access Nova without our prior written consent; 

• Use any of our trademarks, logos, or other intellectual property without prior authorization. 

All rights not expressly granted in these Terms are fully reserved by SalesWorks Group and its Affiliates. 

Any use of Nova or its Content other than as specifically authorized herein, without the prior written permission of SalesWorks, is strictly prohibited and may result in the termination of your access and enforcement of our legal rights, including claims for damages, injunctive relief, and other remedies available under law. 

By accessing or using Nova, you represent, warrant, and undertake that: 

1. All information you submit during registration or in connection with your use of Nova is and will remain true, accurate, current, and complete; 


2. You will maintain and promptly update such information as necessary to ensure it remains accurate and complete; 


3. You have the full legal capacity and authority to enter into and comply with these Terms, and if acting on behalf of an entity, you are duly authorized to bind such entity to these Terms; 


4. You are not a minor under the laws of your jurisdiction, or if you are a minor, you have obtained verifiable consent from your parent or legal guardian and are under appropriate supervision; 


5. You will not access or use Nova through any automated or non-human means, including bots, scripts, crawlers, or other similar technologies, unless explicitly authorized by SalesWorks; 


6. You will not use Nova for any unlawful, unauthorized, fraudulent, or abusive purposes; 


7. Your access to and use of Nova does not and will not violate any applicable laws, regulations, or third-party rights in your jurisdiction or elsewhere; 


8. You will not impersonate any person or entity, misrepresent your affiliation, or otherwise provide misleading information; 


9. You will use Nova solely in accordance with these Terms and applicable internal policies of SalesWorks Group and its Affiliates. 

SalesWorks reserves the right to suspend, disable, or terminate your access to Nova without notice if we believe, in our sole discretion, that any representation or warranty provided above is untrue, misleading, incomplete, or breached in any way. We may also pursue any other remedies available to us under applicable laws, including civil and criminal actions where warranted. 

You may be required to register an account to access or use certain features of Nova. You agree to maintain the confidentiality of your login credentials, including your username and password, and accept full responsibility for all activities that occur under your account. 

You further agree to: 

(1) not share your credentials with any unauthorized person or entity; 

(2) immediately notify us of any unauthorized use, suspected breach, or compromise of your account; and 

(3) ensure that you log out and secure your account appropriately after each session. 

We reserve the right, in our sole discretion, to reject, remove, reclaim, or reassign any username you select if we determine it is misleading, impersonates another individual or entity, or is otherwise inappropriate, offensive, obscene, or contrary to our policies or values. 

Your continued access to Nova is conditional upon your adherence to this Section and the broader Terms of Use. 

You may access and use Nova only for purposes expressly authorized by SalesWorks. You must not use Nova for any unlawful, unauthorized, exploitative, or prohibited purpose, including any commercial activities not explicitly approved by us in writing. 

As a condition of your access to Nova, you agree not to: 

• Systematically extract, harvest, or retrieve data or content from Nova—manually or via automated means for the purposes of compiling a database, directory, archive, or collection without our prior written consent; 

• Engage in any unauthorized commercial use of Nova, including collecting user data (e.g., usernames, contact details) to transmit unsolicited communications or advertisements; 

• Use Nova to manipulate, distort, or misrepresent any business activity, sale, recruitment outcome, or internal performance metric; 

• Circumvent, disable, disrupt, or tamper with any of Nova’s security features, usage restrictions, or content access controls; 

• Frame, mirror, or deep-link to Nova without express authorization; 

• Mislead, defraud, or deceive SalesWorks, other users, or third parties, including any attempt to acquire sensitive data such as login credentials; 

• Abuse support channels or knowingly submit false, frivolous, or malicious reports; 

• Engage in any automated or bulk interaction with Nova, including but not limited to bots, scripts, scrapers, or mass messaging tools, unless explicitly authorized; 

• Interfere with or place an unreasonable load on Nova’s infrastructure, systems, or supporting networks; 

• Impersonate or attempt to impersonate any individual, entity, or Nova user, including unauthorized use of usernames or credentials; 

• Sell, lease, transfer, or otherwise trade access to your user account or profile; 

• Use information obtained through Nova to harass, stalk, defame, exploit, or otherwise harm another individual; 

• Use Nova, or any part of its Content, in connection with any competing or revenue-generating venture, platform, or service; 

• Attempt to access, copy, disassemble, reverse engineer, or derive the source code or architecture of any Nova software; 

• Bypass, override, or breach any access controls, usage limitations, or technical restrictions implemented within Nova; 

• Harass, threaten, intimidate, or abuse any SalesWorks employee, contractor, or agent delivering support or services related to Nova; 

• Remove, alter, obscure, or delete any copyright, proprietary notice, or digital rights management mechanism embedded in Nova or its Content; 

• Copy, modify, or replicate Nova’s software components, including but not limited to HTML, JavaScript, APIs, or executable code; 

• Upload or transmit malicious code, malware, viruses, or any content intended to interfere with the operation, functionality, or performance of Nova; 

• Use Nova to deploy passive or active tracking mechanisms, such as pixel tags, beacons, cookies, or spyware, without authorization or legal justification; 

• Launch or distribute automated access tools or systems (e.g., spiders, robots, scrapers, offline readers, or cheat utilities), except as permitted by standard browser interactions; 

• Publish or disseminate any content that could, in SalesWorks’ sole discretion, disparage, tarnish, misrepresent, or bring disrepute to Nova, SalesWorks, or its Affiliates; 

• Use Nova in a manner that violates any applicable law, regulation, or code of conduct relevant to your jurisdiction or professional obligations. 

Any violation of this Section may result in the immediate suspension or termination of your access to Nova, and may expose you to civil, criminal, or regulatory consequences as permitted under applicable laws. 

Nova may offer features that allow you to submit, post, publish, display, transmit, or otherwise make available content, materials, or communications on or through the platform, including but not limited to text, images, audio, video, graphics, suggestions, reviews, feedback, data, or personal information (“Contributions”). These Contributions may be visible to other users of Nova or on external platforms integrated with Nova. 

You acknowledge and agree that: 

• Contributions are considered non-confidential and non-proprietary, and by submitting them, you grant SalesWorks and its Affiliates a worldwide, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, publish, perform, display, distribute, and otherwise exploit your Contributions for any lawful purpose, in any format or media, without obligation to you. 

By posting or submitting Contributions, you represent and warrant that: 

1. You own or control all intellectual property rights in your Contributions, or have obtained all necessary consents, licenses, permissions, and releases to post and allow our use of such Contributions under these Terms; 


2. Your Contributions do not infringe upon or misappropriate the rights of any third party, including but not limited to copyrights, patents, trademarks, trade secrets, moral rights, privacy rights, publicity rights, or contractual rights; 


3. You have secured verifiable consent from any identifiable individuals featured in your Contributions for the use of their name, likeness, image, or other personal data; 


4. Your Contributions are not false, misleading, deceptive, or submitted under false pretenses; 


5. Your Contributions do not constitute unauthorized advertising, promotional material, junk mail, spam, chain letters, pyramid schemes, or other forms of solicitation; 


6. Your Contributions are not obscene, defamatory, libelous, offensive, indecent, sexually explicit, harassing, hateful, threatening, or otherwise objectionable, as determined at our sole discretion; 


7. Your Contributions do not promote violence, discrimination, or hatred on the basis of race, ethnicity, gender, religion, nationality, sexual orientation, disability, or any other protected characteristic; 


8. Your Contributions do not incite or encourage unlawful activity or acts of physical harm against others; 


9. Your Contributions do not violate any law, regulation, or governmental requirement; 


10. Your Contributions do not exploit, endanger, or solicit information from minors, or violate any child protection laws including those governing child pornography or harmful online content; 


11. Your Contributions do not include any spyware, malware, viruses, or passive data collection mechanisms such as cookies, pixel tags, or hidden scripts; 


12. Your Contributions are not intended to abuse, ridicule, mock, intimidate, threaten, or disparage any individual, company, or group; and 


13. Your Contributions do not link to or promote any content that violates these Terms, local laws, or third-party rights. 

Any Contributions made in violation of this Section may result in immediate removal of the content, suspension or termination of your user account, and referral to law enforcement or regulatory authorities, as deemed appropriate by SalesWorks. 

SalesWorks expressly reserves all rights, including legal recourse, to address any violation of this Section to the fullest extent permitted by law. 

By submitting, uploading, linking, or otherwise making available any Contributions (as defined above) through Nova or any connected social media or third-party platform, you hereby grant SalesWorks Group and its Affiliates a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use your Contributions for any lawful purpose. 

This license includes the rights to: 

• Use, reproduce, modify, adapt, translate, publish, broadcast, publicly perform and display, transmit, distribute, license, sell, resell, commercialize, or otherwise exploit the Contributions in any media format or channel, whether known now or developed in the future; 

• Prepare derivative works based on your Contributions, incorporate them into other works, and grant sublicenses to third parties for the same purposes; 

• Use your name, likeness, image, voice, trademarks, or branding associated with the Contributions (if submitted or embedded by you) in connection with the foregoing uses. 

You expressly waive any and all moral rights or rights of attribution associated with your Contributions, and you confirm that no such rights have been asserted by any third party. 

Ownership and Responsibility 

You retain ownership of any intellectual property rights in your Contributions. SalesWorks does not claim ownership over the original material you submit, except for the license rights granted herein. 

However, by posting or submitting Contributions, you represent and warrant that: 

• You own or have valid rights, licenses, consents, or permissions to grant the license described above; 

• Your Contributions do not violate any third-party rights, including copyright, publicity, or privacy rights; 

• You understand that any Contributions you submit may be made public and may be accessed, shared, or reposted by other users. 

You remain solely responsible for the content and legality of your Contributions. SalesWorks expressly disclaims any responsibility or liability arising from your Contributions, including any reliance by third parties on the accuracy or legality of your content. 

Moderation and Editorial Rights 

SalesWorks reserves the right, at its sole discretion, to: 

Review, moderate, or pre-screen Contributions before or after publication; 

1. Edit, remove, reclassify, or relocate Contributions for clarity, compliance, or formatting; 
2. Delete or disable access to any Contribution without prior notice for any reason deemed appropriate by SalesWorks, including violation of these Terms. 

We are under no obligation to monitor, retain, or host any Contributions, and we disclaim any liability related to the removal or failure to store such content. 

Nova may include features that allow you to post ratings, testimonials, comments, or reviews regarding your experience with users, campaigns, services, or features (collectively, “Reviews”). By submitting a Review, you agree to comply with the following conditions: 

1. You have direct and verifiable experience with the person, entity, or feature being reviewed; 


2. Your Review is truthful, respectful, and based on genuine personal experience; 


3. Your Review must not contain any abusive, defamatory, vulgar, or otherwise offensive language, including profanity or hate speech; 


4. Your Review must not reference or promote any discriminatory content, including but not limited to religion, race, gender, nationality, age, marital status, sexual orientation, or disability; 


5. Your Review must not reference illegal or unlawful activity or imply criminal conduct; 


6. You may not submit Reviews if you have a direct or indirect conflict of interest, including affiliation with a competitor, or if intended to mislead or manipulate reputation; 


7. You may not draw legal conclusions, make unsubstantiated claims, or accuse others of violations of law or policy; 


8. You may not post any false, exaggerated, or misleading statements; 


9. You may not engage in coordinated efforts to influence Reviews, including campaigns to post mass positive or negative feedback. 

User License 

If you access Nova via a mobile application, SalesWorks Group grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to install and use the application solely on your personal, legally owned or controlled mobile device and solely for your internal, lawful, and non-commercial use. 

You agree not to: 

1. Decompile, reverse engineer, disassemble, decrypt, or otherwise attempt to derive the source code of Nova; 


2. Modify, adapt, translate, or create derivative works based on Nova; 


3. Remove, alter, or obscure any proprietary notices (e.g., copyright or trademark notices) affixed to or displayed in Nova; 


4. Use Nova in any manner that infringes any applicable law, regulation, or third-party rights; 


5. Use Nova in connection with any revenue-generating activities, unauthorized commercial endeavors, or promotional campaigns; 


6. Share access to Nova over a network that enables concurrent use by multiple devices or users without express authorization; 


7. Develop or use any application, device, or service that competes with, imitates, or substitutes Nova; 


8. Transmit unsolicited commercial messages or use Nova to send automated queries to third-party platforms or services; 


9. Use any proprietary component of Nova, including user interface elements or business logic, in the development of other software, services, or devices. 

Violation of any of the above may result in immediate suspension or termination of your access and legal action where appropriate. 

Nova may offer functionality that allows you to link or integrate your user account with one or more third-party social networking or service accounts (each, a “Third-Party Account”), such as accounts with Facebook, Google, Instagram, or others. This integration may occur through direct login credentials or authorization via the third-party’s authentication protocols. 

By linking a Third-Party Account to Nova, you acknowledge and agree to the following: 

Authorization and Warranties 

You represent and warrant that: 

You have full legal right and authority to disclose your Third-Party Account login credentials or to authorize Nova’s access; 

Your actions do not violate the applicable terms and conditions governing your use of the Third-Party Account; 

Granting such access does not obligate SalesWorks or its affiliates to pay any fees or comply with third-party limitations. 

Information Access and Sharing 

Upon linking, you expressly authorize us to: 

Access, retrieve, store, and display content from your Third-Party Account (e.g., name, email, profile image, friends or connections, social media content); 

Submit information back to the Third-Party Account to enhance your Nova experience, such as suggesting friends or content; 

Identify mutual Nova users based on your contacts from email address books or mobile devices, if permitted by your device settings and local law. 

Privacy Settings and Limitations 

Your ability to control what information is accessed and shared will depend on the privacy settings you maintain in each respective Third-Party Account. The scope of information made available via Nova will be limited by your configured permissions. 

Termination of Integration 

If the linked Third-Party Account or its services become disabled, restricted, or terminated, you acknowledge that related content or functionality (e.g., imported contacts or profile syncing) may cease to be available through Nova. 

You may disconnect a Third-Party Account at any time via Nova’s settings or by contacting our support team. Upon disconnection, we will use reasonable efforts to delete any data obtained from such account except for any username, profile image, or metadata retained for platform continuity. 

Third-Party Relationship Disclaimer 

Your relationship with the provider of each Third-Party Account is governed solely by your agreement(s) with them. SalesWorks is not responsible for the accuracy, legality, or content of information retrieved from or posted to such platforms. 

By voluntarily submitting to SalesWorks Group or its affiliates any ideas, feedback, suggestions, proposals, concepts, questions, improvements, or other information relating to Nova, whether submitted through the app, email, surveys, support channels, or any other medium (“Submissions”), you acknowledge and agree as follows: 

Non-Confidential and Unsolicited Nature 

All Submissions shall be deemed non-confidential and unsolicited. You acknowledge that we are under no obligation—express or implied—to treat the Submissions as proprietary, to keep them confidential, or to provide acknowledgement, compensation, or attribution for their use. 

Ownership and Use Rights 

Upon submission, you grant SalesWorks Group and its Affiliates a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, exclusive license to use, reproduce, publish, modify, distribute, sublicense, display, perform, and commercialize the Submissions in any manner and for any purpose—whether now known or developed in the future. 

Waiver of Moral Rights 

To the fullest extent permitted by applicable law, you waive any and all moral rights (including rights of attribution and integrity) in connection with your Submissions, and you further warrant that no such rights have been asserted by third parties. 

Warranties and Representations 

You represent and warrant that: 

The Submissions are your original work or that you otherwise have all necessary rights and permissions to submit them; 

Your Submissions do not violate the intellectual property, confidentiality, or data protection rights of any third party; 

You understand and accept that SalesWorks may be independently developing, or may already have developed, similar ideas without any obligation to you. 

No Recourse 

You agree that you shall not assert any claim, demand, or action against SalesWorks relating to the use, development, or commercialization of any Submission you provide. 

Nova may include links to external websites, services, or content operated, provided, or otherwise made available by third parties (“Third-Party Websites”) as well as integrated media such as articles, images, audio, video, software, widgets, or applications originating from third-party sources (“Third-Party Content”). 

You acknowledge and agree that: 

Disclaimer of Responsibility 

We do not own, operate, endorse, or control any Third-Party Websites or Third-Party Content that may be accessible through Nova. Such materials are provided solely as a convenience, and we do not conduct any review, verification, or approval of their accuracy, relevance, legality, or suitability. 

No Endorsement or Affiliation 

The inclusion of links to or content from third-party sources does not constitute an endorsement, sponsorship, or affiliation by SalesWorks with the Third-Party Website, provider, or content. Any interactions you have with such third parties are strictly between you and them. 

At Your Own Risk 

If you choose to access or use Third-Party Websites or Content, you do so entirely at your own risk. Once you leave Nova or engage with external content, these Terms no longer apply. You are solely responsible for reviewing and complying with the relevant terms, conditions, and privacy practices of the third party. 

Privacy and Data Practices 

We are not responsible for any personal data you choose to share with or through any Third-Party Website or Content. Your interactions may be subject to data collection, tracking technologies, and analytics that we do not control. We strongly recommend reviewing their privacy notices and cookie policies before engaging. 

Third-Party Transactions 

Any purchases or transactions made via Third-Party Websites are conducted directly with the applicable third party, not with SalesWorks. We make no warranties or representations and disclaim all liability regarding any such transaction, including delivery, accuracy, refund policies, or fitness for purpose. 

Limitation of Liability 

You agree to indemnify and hold SalesWorks harmless from and against any loss, liability, damage, or expense arising from or related to your interaction with Third-Party Content, Third- Party Websites, or any third-party products or services. 

Nova may display advertisements, sponsored content, promotional materials, or marketing messages from third parties (“Advertisements”) in designated areas of the platform, including but not limited to banners, sidebars, interstitials, or within user interfaces. 

For Users: 

The presence of Advertisements does not constitute an endorsement, recommendation, or affiliation by SalesWorks. 

SalesWorks does not control the content, accuracy, legality, or quality of third-party advertising and disclaims all liability for any claims, losses, or damages arising from your engagement with advertised products or services. 

Any interactions, purchases, or reliance on Advertisements are made entirely at your own risk and are governed solely by the terms of the third-party advertiser. 

For Advertisers: 

If you are an advertiser or sponsor posting content or promotions on Nova, you agree to the following: 

Responsibility and Legal Compliance 

You are solely responsible for the content, accuracy, and legality of your Advertisements, including compliance with applicable consumer protection, marketing, data privacy, and intellectual property laws. 

Warranties and Rights 

You represent and warrant that you: 

Have full legal rights, licenses, and authority to display your Advertisements on Nova; 

Have obtained all necessary consents, clearances, and permissions, including but not limited to copyright, trademark, publicity, and contract rights; 

Will not post deceptive, misleading, harmful, or unlawful content. 

No Partnership or Agency 

SalesWorks merely provides a digital space for the placement of Advertisements and does not act as an agent, reseller, or co-promoter. No partnership, joint venture, or fiduciary relationship is formed through your use of Nova’s advertising tools. 

Right to Review and Remove 

We reserve the right, at our sole discretion and without prior notice, to reject, remove, or reclassify any Advertisement that we believe may be harmful, infringe rights, mislead users, or violate applicable laws or these Terms. 

We reserve full rights but not the obligation to oversee and manage Nova in a manner that upholds platform integrity, security, legal compliance, and user experience. Without limiting the generality of the foregoing, we expressly reserve the right to: 

Monitor and Audit 

Actively monitor Nova, including user activity and content submissions, for any actual or suspected violations of these Terms of Use, applicable laws, or community standards. 

Investigate and Enforce 

Take any enforcement action we deem appropriate in our sole discretion, including but not limited to: 

Issuing warnings or notifications; 

Restricting, suspending, or terminating user accounts; 

Disabling access to specific features or content; 

Reporting conduct to appropriate law enforcement or regulatory authorities. 

Restrict Content and Access 

Refuse, restrict, limit, or disable—without prior notice—any Contribution or account that, in our judgment: 

Violates these Terms; 

Harms the platform, users, or third parties; 

Consumes excessive system resources or bandwidth. 

System and Content Controls 

Remove or disable access to content, data, files, or media that are outdated, unnecessary, unlawful, technically burdensome, or inconsistent with Nova’s operational objectives. 

Platform Governance 

Administer Nova in a manner that protects our proprietary rights, mitigates risk, ensures platform performance, and promotes a safe and lawful environment for all users. 

Nothing in this section shall be interpreted as obligating SalesWorks to take action in response to every violation or concern reported. We reserve full discretion over enforcement timing, methods, and remedies. 

We are committed to safeguarding your personal data and maintaining robust data privacy and security standards. Your use of Nova is subject to our Privacy Policy, which forms an integral part of these Terms of Use. 

By accessing or using Nova, you acknowledge and agree that: 

Binding Agreement 

You have read, understood, and agreed to be bound by our Privacy Policy, which governs how we collect, use, store, share, and protect personal information in connection with Nova and related services. 

Cross-Border Data Transfers 

Nova may be hosted or operated from servers located in jurisdictions outside of your own. If you access Nova from a location with data protection laws that differ from those of the hosting jurisdiction, you expressly consent to the transfer, processing, and storage of your personal data in accordance with the laws of the hosting jurisdiction, which may not provide the same level of protection as your home country. 

Legal Compliance 

We strive to comply with all applicable data protection laws and regulations, including but not limited to the Personal Data Protection Act (PDPA), General Data Protection Regulation (GDPR), and other relevant regional or industry-specific frameworks. 

Continued Use as Consent 

Your continued use of Nova constitutes your acceptance of the Privacy Policy as updated from time to time. If you do not agree with our data handling practices, you must discontinue your use of Nova. 

For full details on how your personal information is handled, please refer to the latest version of our Privacy Policy, which may be updated periodically to reflect legal, operational, or technological changes. 

SalesWorks respects the intellectual property rights of creators and third parties. If you believe that content available on or through Nova infringes upon your copyright or other proprietary rights, you may submit a formal notice of alleged infringement (“Notification”) to us using the contact details provided below. 

Your Notification must include the following details: 

• A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property right; 

• Identification of the copyrighted work or material claimed to have been infringed; 

• A description of the allegedly infringing content and its location within Nova (including a URL or screenshot, if available); 

• Your contact information, including name, address, telephone number, and email address; 

• A written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; 

• A statement made under penalty of perjury that the information provided in your Notification is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. 

We will respond to valid Notifications in accordance with applicable intellectual property laws and may, at our sole discretion: 

• Remove or disable access to the allegedly infringing content; 

• Notify the user who uploaded the content that a Notification has been received; 

• Take further enforcement action in accordance with these Terms. 

⚠️ Important Notice: Submitting false claims of infringement may expose you to legal liability, including damages. If you are uncertain whether material hosted on or linked to by Nova infringes your rights, you are strongly encouraged to consult with legal counsel before submitting a Notification. 

These Terms of Use shall remain in full force and effect for as long as you access or use Nova. Your access to Nova is granted at our discretion, and we may revoke it at any time without prior notice. 

We reserve the right, without liability or obligation, to: 

• Suspend, restrict, or permanently terminate your access to Nova (in whole or in part), including blocking specific devices or IP addresses; 

• Disable or delete your user account and any associated content, data, or activity; 

• Deny use of Nova to any individual for any reason or no reason, including but not limited to: 

• Violation of these Terms of Use; 

• Breach of any applicable law, regulation, or third-party right; 

• Conduct that, in our sole discretion, could damage our reputation, interfere with Nova’s functionality, or endanger other users. 

Such action may be taken with or without prior notice, and with immediate effect. 

Post-Termination Restrictions: 

If your account is terminated or suspended for any reason, you are strictly prohibited from: 

• Re-registering or creating a new account under your own name, a pseudonym, or on behalf of another party; 

• Circumventing access restrictions through alternate credentials or devices. 

Legal Remedies: 

We reserve the right to pursue any and all appropriate legal remedies in response to violations of these Terms, including—without limitation—civil actions, criminal complaints, or injunctive relief. 

We reserve the unrestricted right, at our sole discretion, to modify, suspend, update, discontinue, or otherwise alter any aspect of Nova including its features, functionalities, content, user interface, or availability at any time and for any reason, without prior notice or liability. 

This includes but is not limited to: 

• Adding or removing platform features or services; 

• Updating or deprecating tools, data sets, or functionalities; 

• Changing access permissions, service tiers, or applicable fees (if any). 

You acknowledge and agree that: 

• We are under no obligation to maintain or continue supporting any specific version, feature, or capability of Nova; 

• We do not guarantee continuous or uninterrupted access to Nova, and temporary outages may occur due to scheduled maintenance, technical issues, security updates, force majeure events, or other operational requirements; 

• We assume no liability for any delays, disruptions, errors, or discontinuation of service, whether temporary or permanent. 

Your continued use of Nova following any such modifications constitutes your acceptance of those changes. If at any time you are dissatisfied with Nova, your sole and exclusive remedy is to discontinue use of the platform. 

Nothing in these Terms shall be construed to obligate us to provide any updates, enhancements, support, or future developments for Nova unless expressly required by law or separately agreed in writing. 

These Terms of Use, and any disputes or claims arising out of or in connection with your access to or use of Nova, shall be governed by and construed in accordance with the laws of the jurisdiction in which you reside or primarily use Nova, without giving effect to any choice or conflict of law provision or rule that would cause the laws of another jurisdiction to apply. 

To the extent permitted by applicable law, you agree that any legal action or proceeding arising under or relating to these Terms shall be submitted to the competent courts of your local jurisdiction, unless otherwise specified by applicable mandatory consumer protection laws or platform-specific agreements. 

Informal Resolution First 

To promote efficient resolution and minimize the costs and time associated with formal legal proceedings, both you and SalesWorks (each a “Party,” and collectively, the “Parties”) agree to make a good faith effort to resolve any dispute, controversy, or claim arising out of or relating to these Terms of Use or your use of Nova (each a “Dispute”) through informal negotiations before initiating arbitration, litigation, or other legal action. 

Such informal negotiations shall begin upon written notice from one Party to the other and must continue for a minimum period of fourteen (14) business days from the date the notice is received, unless otherwise mutually agreed in writing. 

Both Parties agree to cooperate sincerely and promptly in attempting to resolve the Dispute during this period. If the Dispute is not resolved through informal discussions within the specified timeframe, either Party may proceed with formal dispute resolution in accordance with applicable laws and jurisdictional provisions outlined in these Terms. 

Nova may, from time to time, contain typographical errors, inaccuracies, or omissions relating to content, features, pricing, availability, user data, system functionality, or other related information. We do not guarantee the accuracy, completeness, or timeliness of any information presented on Nova. 

We reserve the right at any time and without prior notice to: 

• Correct any such errors, inaccuracies, or omissions; 

• Update or revise content; 

• Modify information or technical details, including those that may impact user experience or access. 

No stated information on Nova should be interpreted as a binding commitment unless explicitly confirmed by us in writing. Your continued use of Nova following any such corrections constitutes acceptance of those changes. 

Nova is provided to you on an “as-is” and “as-available” basis. You acknowledge and agree that your use of Nova and any related services is solely at your own risk. 

To the maximum extent permitted by applicable law, we expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including without limitation: 

• Implied warranties of merchantability; 

• Fitness for a particular purpose; 

• Non-infringement of intellectual property rights; 

• Accuracy, reliability, or completeness of any content or data made available through Nova. 

We make no representations or warranties that: 

1. Nova will function without interruption or error; 


2. Any defects will be corrected; 


3. Nova or the server(s) that make it available are free of viruses, malware, or other harmful components; 


4. The information, content, or materials made available through Nova will be accurate, complete, or up to date. 

We expressly disclaim liability for: 

• Any personal injury, property damage, or loss resulting from your use of Nova; 

• Unauthorized access to or use of our servers and/or any stored personal or financial data; 

• Errors or omissions in any content or material; 

• Content or conduct of third parties, including third-party links, services, or advertisements; 

• Any transactions you enter into with third-party providers, even if accessed through Nova. 

We do not endorse, warrant, or guarantee any product or service offered by third parties through Nova or any linked site. You are solely responsible for exercising judgment and conducting due diligence when engaging in any such transactions. 

To the fullest extent permitted by applicable law, SalesWorks, including its officers, directors, employees, affiliates, agents, licensors, and service providers, shall not be liable to you or any third party for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to: 

• Loss of profits or revenue; 

• Loss of business opportunity or goodwill; 

• Loss or corruption of data; 

• System failure; 

• Business interruption; 

• Personal injury or property damage; 

• Any other tangible or intangible losses arising out of or relating to your use of, or inability to use, Nova—whether based in contract, tort (including negligence), strict liability, or otherwise—even if we have been advised of the possibility of such damages. 

Our total cumulative liability to you for any claim arising out of or relating to these Terms of Use or your use of Nova shall in no event exceed the greater of: 
(a) the amount, if any, paid by you directly to us for use of Nova within the six (6) months preceding the event giving rise to liability; or 

 
(b) one hundred U.S. dollars (USD $100) or equivalent in local currency. 

Some jurisdictions do not allow the exclusion or limitation of certain damages. If such laws apply to you, some or all of the above exclusions or limitations may not apply, and you may have additional rights under the applicable laws. 

You agree to indemnify, defend, and hold harmless SalesWorks, including its affiliates, subsidiaries, and their respective directors, officers, employees, agents, and representatives (collectively, the “Indemnified Parties”), from and against any and all losses, liabilities, claims, demands, damages, costs, or expenses (including reasonable attorneys’ fees and legal expenses) arising out of or in connection with any of the following: 

1. Your use or misuse of Nova; 


2. Your Contributions or any content you submit, post, or transmit via Nova; 


3. Your breach or alleged breach of these Terms of Use; 


4. Your violation of any applicable law, regulation, or third-party right (including, without limitation, any intellectual property, privacy, or proprietary right); 


5. Any misrepresentation made by you; 


6. Any harmful, negligent, or unlawful act committed by you in connection with another user of Nova. 

We reserve the right, at your cost and upon notice to you, to assume the exclusive defense and control of any claim subject to indemnification by you. In such event, you agree to fully cooperate with us in asserting any available defenses and in the conduct of the legal proceedings. You may not settle any matter without our prior written consent unless such settlement (i) includes a full and unconditional release of the Indemnified Parties from all liability, and (ii) does not impose any obligation or liability on the Indemnified Parties. 

We may retain and process certain data transmitted through Nova, including but not limited to data generated through your use of the platform, for the purposes of operating, managing, improving, and securing Nova and its related services. 

While we implement commercially reasonable technical and organizational safeguards, including routine data backups, to preserve the integrity and availability of stored information, you acknowledge and agree that you are solely responsible for maintaining backup copies of all data, content, or communications that you upload, generate, or transmit via Nova. 

To the fullest extent permitted by law, we disclaim all liability for any loss, alteration, destruction, corruption, or unauthorized access to your data, whether resulting from system failure, unauthorized access, cyber incident, third-party interference, or other events beyond our reasonable control. You expressly waive any claim against SalesWorks in connection with such data loss or corruption. 

By accessing or using Nova, submitting forms, or corresponding with us via email or other digital means, you acknowledge and consent to conduct transactions and communications electronically. You agree that all notices, disclosures, agreements, records, and other communications provided to you electronically—whether via the Nova platform, email, or other electronic means—satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law. 

You further consent to the use of electronic signatures, digital contracts, online orders, and electronic records in connection with any transaction or interaction undertaken through Nova. This includes, without limitation, your agreement to be bound by electronically signed agreements and to receive legally binding notifications and records in electronic format. 

You waive any rights or requirements under applicable laws in any jurisdiction that mandate a handwritten signature, physical delivery of documents, or non-electronic means of communication or record retention. 

These Terms of Use, together with our Privacy Policy and any additional guidelines, notices, or policies posted by us on or through Nova, constitute the entire and exclusive agreement between you and SalesWorks concerning your access to and use of Nova. They supersede any prior or contemporaneous understandings, communications, or agreements—whether oral or written—between the parties. 

No waiver of any term or provision shall be deemed a further or continuing waiver of such term or any other provision, and our failure to assert or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision. 

These Terms shall be enforced to the maximum extent permissible under applicable law. We may assign or delegate any or all of our rights and obligations under these Terms at any time without prior notice or consent. You may not assign these Terms or any of your rights or obligations hereunder without our prior written consent. 

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, internet or telecommunications outages, labor disputes, supply shortages, cyberattacks, or governmental actions. 

If any provision or portion of these Terms is held to be unlawful, void, or unenforceable, that specific provision shall be deemed severable and shall not affect the validity or enforceability of any remaining provisions. 

No agency, partnership, joint venture, employment, or fiduciary relationship is intended or created between you and us by virtue of your use of Nova or these Terms of Use. You agree that these Terms shall not be construed against us solely because we drafted them. 

You hereby waive any defenses based on the electronic form of these Terms and the absence of physical signatures by the parties to execute these Terms. 

If you have any questions, concerns, feedback, or complaints regarding Nova, or if you require further information about your use of the application, you may contact us using the details below: 

SalesWorks Group Asia 
Email:support@novasalesapp.com  

Subject: Nova Mobile Application – User Enquiries 

We aim to respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection and consumer rights laws. 

Invoicing Terms

• Invoice Generation Support 
  Nova provides an online invoice generation feature designed to support users in managing their business-related activities. If this functionality is made available to you, you will be able to initiate, generate, and retrieve electronic invoices directly via the Nova platform. 

• Role of Nova 
  Please note that Nova is not a payment processor. Any payment transactions related to the invoicing function are facilitated exclusively by external third-party payment service providers or licensed financial institutions. Nova does not process, hold, or transfer any payment funds. 

• Responsibility for Input Data 
  Invoices generated through Nova’s invoice functionality are prepared based on the information that you provide. You are solely responsible for: 

• Verifying the accuracy, completeness, and validity of all details used in generating the invoice (including, without limitation, customer identity and contact information); 

• Customizing the invoice format or content, as necessary; and 

• Ensuring the information reflects true and lawful business activities. 

• Invoice Disputes and User Obligations 
  You are solely accountable for handling any and all disputes that may arise in relation to the invoices issued through Nova. Any errors or inaccuracies must be communicated to us promptly. 

• Dispute Notification Process 
  All invoice disputes must be submitted using the designated “FEEDBACK” button located on the invoice interface within the Nova platform. 

• Dispute Notification Window 
  Disputes must be submitted within fourteen (14) calendar days from the date the invoice becomes available on Nova. Invoices are typically made available every Saturday. 
  Any disputes raised after the 14-day window will not be entertained under any circumstances. 

• User Representations and Warranties 
  By using the invoice feature, you represent, warrant, and agree that: 

• You will submit accurate and complete information for invoice generation; 

• You will handle and resolve any related disputes in good faith and within a reasonable timeframe; and 

• You consent to Nova’s use of your submitted data solely for the purpose of preparing and transmitting your invoices in good faith. 

• Right to Amend 
  Nova reserves the right, in its sole discretion, to amend, revise, or supplement these Invoicing Terms at any time, including modifications to the content, layout, or formatting of invoices or related documentation, without prior notice. 

 
 
Last updated: 28/07/25 

• This Privacy Policy ("Policy") sets out how SALESWORKS PTE. LTD. ("Company", "we", "us", or "our") collects, uses, discloses, and processes your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) and applicable regulations ("Privacy Laws"). 

• To facilitate our relationship with you, it is necessary for us to collect and process personal data relating to you, whether you are a client, director, shareholder, vendor, supplier, contractor, distributor, service provider, or business partner. This Policy applies to personal data provided by you or obtained by us, whether currently held or collected in the future. 

• Where you are an organisation or corporate entity, references to "you" or "your" shall include your employees, representatives, and agents. 

• The PDPA requires us to inform you of your rights with respect to your personal data and the purposes for which it is collected and processed. We are also required to obtain your consent for such processing. We are committed to safeguarding your personal data and ensuring compliance with these obligations. 

• By providing your personal data to us and/or by continuing to access and use our services or website ("Site"), you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and consent to the processing of your personal data as described herein. 

• We reserve the right to update, amend, or revise this Privacy Policy from time to time. Reasonable notice of material changes will be provided, and amendments will be published via the Site or through other appropriate channels. Please review this Policy periodically to stay informed of any updates. Continued access or use of our services following notice of any amendments constitutes your agreement to the revised Policy. 

• Kindly note that it is necessary for us to process your personal data in order to provide certain services. If you do not agree to this Privacy Policy or any future amendments, we may not be able to continue our services to you, and you may need to discontinue your engagement with us or cease use of the Site. 

COLLECTION OF PERSONAL DATA 

1. Definition of Personal Data 

 
"Personal data" refers to any information that is in our possession or control and relates directly or indirectly to an individual, to the extent that the individual can be identified or is identifiable from that information and other data we hold. This may include, but is not limited to, your name, address, identification number, contact number, email address, date of birth, and other personal identifiers. The specific types of personal data we collect will depend on the context and purpose for which it is collected. Processing of personal data includes collection, recording, organisation, storage, use, disclosure, and other similar activities. 

 

2. Sources of Collection 

 
We may collect personal data directly from you during the course of our interactions, such as through transactions, communications, or engagement with our services. Additionally, we may collect your personal data through a variety of other channels including, but not limited to, meetings, events, seminars, conferences, roadshows, surveys, or other promotional or business activities organised or sponsored by us. Data may also be sourced from publicly accessible information platforms. 

 

3. Third-Party Collection  

 
Your personal data may also be received, stored, or processed from third-party sources, such as our business partners, service providers, credit reference agencies, regulatory authorities, and law enforcement bodies. This may occur in connection with the provision of our services, performance of contractual obligations, or for the fulfilment of legal, regulatory, or compliance requirements. 

PURPOSES FOR COLLECTING AND PROCESSING YOUR PERSONAL DATA 

1. The personal data that you provide to us, or that we collect from you or other legitimate sources, will be processed for purposes relevant to your relationship with us and as required at the time the data is collected (collectively referred to as the “Purposes”). These include, but are not limited to, the following: 


2.  To evaluate, process, and deliver services to you; 


3.  To facilitate and manage your relationship with us, including handling transactions and communications; 


4. To process your applications, requests, and other engagements with us; 


5.  To address your inquiries, complaints, or disputes; 


6. To manage and process payments for services rendered; 


7.  To organise and manage your participation in events or activities hosted by us; 


8.  To conduct credit assessments and verify creditworthiness, where applicable; 


9.  To perform due diligence, background checks, and other screening activities in line with legal, regulatory, and internal risk management obligations; 


10.  To execute and fulfil commercial transactions; 


11.  To process financial transactions related to services or commercial dealings; 


12.  To inform you about updates, services, promotions, or events via SMS, phone calls, emails, post, social media, or other channels; 


13.  To send you festive greetings, newsletters, and other non-promotional content; 


14. To invite you to participate in our campaigns, initiatives, or community events; 


15.  To monitor, assess, and enhance the quality of our services and events; 


16.  To analyse your personal data individually or alongside data from others for service optimisation; 


17.  To carry out marketing research, customer profiling, and service usage trend analysis; 


18.  To share your data with internal or external auditors for auditing and compliance purposes; 


19.  To share your data for legal or financial advisory purposes, or to initiate legal action under an agreement; 


20. To share your data with third parties for preparing contracts or legal documentation; 


21.  To collaborate with business partners on service development or marketing campaigns; 


22.  To share your data with insurers to apply for and manage insurance policies; 


23.  To share your data with financial institutions for the purpose of obtaining credit facilities; 


24.  To communicate and nurture our business relationship with you; 


25. To maintain and update internal databases, records, and contact directories; 


26. To detect, prevent, and investigate fraud, unlawful activities, or misconduct; 


27. To fulfil and enforce our obligations under contracts or other legal documents; 


28. To transfer or assign our rights and obligations under existing agreements; 


29. To meet legal, regulatory, or judicial disclosure requirements; 


30.  To respond to inquiries or directions from public agencies, regulatory bodies, or government authorities; 


31. To enforce or defend our legal rights and comply with statutory duties; 


32.  For direct marketing activities across all communication channels; 


33.  For internal administrative and operational management; 


34.  For internal audits, risk evaluations, and security protocols; 


35.  For registering your user account with us; 


36.  For storage, hosting, and backup (including disaster recovery) of your personal data, whether within or outside the relevant jurisdiction; and 


37. For any other necessary purpose in connection with managing our business operations and maintaining our relationship with you. 


38. If you do not consent to the processing of your personal data for any of the above purposes, please notify us at the contact details provided in this Privacy Policy. 


39. Where additional purposes arise that are not listed above, we will seek your explicit consent before proceeding. 


40. We may also collect personal data about you from sources other than yourself and process such data in accordance with the Purposes stated above. 

CONSEQUENCES OF NOT CONSENTING TO THIS PRIVACY POLICY 

The collection and processing of your personal data may be either mandatory or voluntary, depending on the specific purposes for which the data is required. Where the provision of personal data is mandatory, failure or refusal to provide such data—or a decision to withhold consent to this Privacy Policy—may result in our inability to provide you with certain services or to continue our relationship with you. In such circumstances, we may be unable to proceed with any transactions, communications, or engagements with you. 

DISCLOSURE OF YOUR PERSONAL DATA 

We do not sell, rent, or trade your personal data to third parties. However, we may disclose your personal data to third parties, without your further consent, where such disclosure is necessary or appropriate for one or more of the purposes outlined in this Privacy Policy. These third parties may include, but are not limited to: 

1. Our group of companies, including our parent, subsidiary, affiliated, or related companies; 


2. Your immediate family members and/or designated emergency contacts as provided by you; 


3. Any successors-in-title or prospective assignees of our business or interests; 


4. Parties bound by confidentiality obligations who have been engaged by us to fulfil our obligations to you; 


5. Parties involved in legal proceedings or prospective legal proceedings; 


6. Our appointed professional advisors, including auditors, consultants, lawyers, accountants, and financial advisors, on a strictly need-to-know and confidential basis; 


7. Jointly appointed service providers or partners with whom we have established a shared service arrangement or common database for legitimate purposes; 


8. Data storage or hosting providers, including servers located within or outside your jurisdiction; 


9. Records management and storage facility providers; 


10. Banks, financial institutions, or other payment service providers for the facilitation and verification of payments to or from you; 


11. Governmental, regulatory, or statutory authorities, courts, tribunals, or law enforcement agencies where such disclosure is required under applicable laws, regulations, directives, court orders, or official requests; 


12. Business partners, suppliers, vendors, service providers, contractors, distributors, or agents, on a need-to-know basis, for the purposes of supporting or delivering related services; 


13. Insurance providers, where disclosure is necessary for policy application, underwriting, or claims administration; 


14. Financial institutions for the purpose of facilitating applications for credit or financing facilities; 


15. Financial service providers, including credit card companies, for processing your commercial transactions with us; 


16. The general public when you voluntarily participate in marketing campaigns, contests, events, or similar activities, where your name, image, or other relevant personal data may be disclosed for promotional or publicity purposes; 


17. Any third party (and its advisors) involved in any actual or proposed corporate restructuring, merger, acquisition, sale, joint venture, financing, assignment, or other disposition of any part of our business; 


18. Any other party as may be reasonably necessary to achieve the purposes set out in this Privacy Policy or as authorised or instructed by you. 

ACCURACY OF YOUR PERSONAL DATA

We rely on the accuracy and completeness of the personal data you provide. It is your responsibility to ensure that all personal data submitted to us is accurate, complete, and not misleading. You agree to promptly inform us of any changes or updates to your personal data to ensure our records remain current and correct.

YOUR RIGHTS

Subject to applicable privacy laws and regulations, you are entitled to the following rights regarding your personal data held by us:

1. Access and Correction
   You may request access to or a copy of your personal data, as well as request corrections or updates to your data that is inaccurate, incomplete, or outdated. A reasonable administrative fee may be charged in accordance with applicable laws for processing such requests.
2. Limitation of Processing
   You have the right to request that we limit or restrict the use of your personal data, including the right to opt out of receiving marketing or promotional materials.
3. Withdrawal of Consent
   You may, at any time, withdraw your consent—either partially or fully—for the processing of your personal data by submitting a written notice to us. Such withdrawal will be subject to applicable legal obligations, contractual requirements, and a reasonable notice period to allow us to process your request. Please note that depending on the scope of your withdrawal, we may be unable to continue providing you with certain services or maintain our existing relationship, which may lead to the termination of relevant agreements or access to our services.

RETENTION OF YOUR PERSONAL DATA

Your personal data will be retained for as long as is necessary to fulfil the purposes for which it was collected. Once your personal data is no longer required for those purposes, we will take reasonable steps to securely delete or anonymise the data in accordance with our internal retention policies, unless a longer retention period is required to satisfy legal, regulatory, tax, accounting, or operational requirements.

SECURITY OF YOUR PERSONAL DATA

1. We are committed to safeguarding the security of your personal data. To prevent unauthorised access, disclosure, alteration, or destruction, we implement appropriate technical, physical, administrative, and procedural security measures consistent with applicable laws, regulations, and industry standards.
2. We regularly review and update our security practices to enhance the protection of your personal data. We also ensure that authorised third parties who access or process your data do so only for the purposes set out in this Privacy Policy and are subject to confidentiality obligations.
3. While we strive to protect your data, please note that the Internet is inherently insecure. Communications sent via email or other web-based channels may pass through multiple servers and jurisdictions before reaching us.
4. As such, unencrypted electronic communications, including emails, may be subject to unauthorised access or interception beyond our control. We cannot guarantee the security of such transmissions and disclaim responsibility for any loss, misuse, or alteration of data arising from such events.
5. All personnel, contractors, and data processors who handle your personal data are contractually obligated to maintain its confidentiality and act in compliance with our privacy and security requirements.

PERSONAL DATA FROM MINORS AND OTHER INDIVIDUALS

1. If you have provided (or will provide) us with personal data relating to other individuals such as your spouse, dependents, family members, employees, representatives, or agents, you confirm that you have informed them of the purposes for which their data will be used and obtained their consent for such processing as outlined in this Privacy Policy.
2. In the case of minors (individuals under 18 years of age) or individuals not legally competent to give consent, you confirm that you are the parent, legal guardian, or a person with the requisite authority such as a court-appointed representative or authorised agent to provide consent on their behalf. You further confirm that such consent has been duly obtained in accordance with the requirements of this Privacy Policy.

TRANSFER OF YOUR PERSONAL DATA OUTSIDE OF MALAYSIA

Our data infrastructure, including servers and storage systems, may be located in jurisdictions outside of Malaysia. Accordingly, your personal data may be stored, accessed, processed, or transferred to entities in countries other than Malaysia, including where you access the Site from outside Malaysia.

Please note that these jurisdictions may not provide the same level of data protection as required under Malaysian laws. By continuing to interact with us, you explicitly consent to the transfer and processing of your personal data outside of Malaysia for the purposes outlined in this Privacy Policy.

We will take reasonable steps to ensure that any such third parties located outside of Malaysia process your personal data in a manner that provides a comparable level of data protection and that appropriate safeguards are in place to maintain the confidentiality and integrity of your personal data.

WEBSITE

1. External Links

1. The Site may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices, content, or security of these external sites.
2. If you subscribe to or interact with content, applications, or services provided by our strategic partners via those third-party websites, any personal data you provide directly to such parties will be subject to their respective privacy policies.
3. We strongly encourage you to read and understand the privacy policies of any external websites before providing your personal data, as we disclaim all liability for how those sites may collect, use, or disclose your information.

2. Cookies

1. We use industry-standard technology known as "cookies" on our Site. Cookies are small data files stored on your computer or device to enhance your user experience. They help us remember your preferences and track your activity on the Site for functionality and analysis purposes.
2. The cookies we use may collect non-personally identifiable data such as your Internet Protocol (IP) address, browser type, date and time of access, and clickstream behaviour. This information is used to analyse Site traffic, improve performance, and enhance your experience. It does not identify you personally.
3. Third-party advertising networks may also use cookies to serve advertisements and track user behaviour.
4. Most web browsers are set to accept cookies by default. You can modify your browser settings to notify you when a cookie is set or to disable cookies altogether. However, please note that disabling cookies may affect the functionality of certain features of the Site.

CONTACT DETAILS

If you have any questions regarding this Privacy Policy, require further clarification, wish to make a complaint, or would like to submit a request for access to or correction of your personal data, please contact our designated officer at the details below:

Personal Data Protection Officer

 
Last updated: 28/07/25